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Ever feel like some of your work really pays off, while other efforts… not so much? That’s the Pareto Principle in a nutshell. People often call it the 80/20 rule, and it’s pretty simple: about 80% of your results usually come from 20% of what you do. For those of us in the nonprofit world, understanding this idea can be quite eye-opening.

What’s This 80/20 Thing All About?

An Italian economist named Vilfredo Pareto came up with this idea when he noticed that 20% of the people owned 80% of the land. Since then, folks have seen this pattern pop up all over the place, from business operations to how we manage our time.

In our nonprofit work, thinking about the 80/20 rule can help us figure out where we’re making the biggest difference. It’s like finding out which of our efforts are giving us the most bang for our buck.

Let’s break it down and see how this might work for us:

Who’s Really Keeping the Lights On?

In many nonprofits, a small number of donors often contribute the majority of the funding. It’s not uncommon for 20% of donors to be responsible for 80% of donations. So, identifying these key donors and understanding what drives their generosity can be incredibly valuable. Personalized communication and special events can help maintain and strengthen these relationships. It’s all about making these donors feel seen and appreciated.

Which Ones Are Really Making Waves?

Not every program has the same level of impact. You might find that a small number of programs drive most of your outcomes. By regularly assessing each program’s effectiveness, you can prioritize resources for those that make the most difference. This doesn’t mean abandoning less impactful programs, but rather being strategic about where you invest your time and energy.

Your Everyday Heroes

In terms of volunteer work, the 80/20 rule often holds true as well. A small group of dedicated volunteers usually contributes most of the hours and effort. These core volunteers are the heart and soul of many organizations. Recognizing their hard work and finding ways to keep them engaged, whether through training or leadership roles, can be crucial. They set an example and often inspire others to get involved.

Striking a Balance

While it’s tempting to focus all your energy on the top 20%, it’s important not to neglect the other 80%. This broader group includes donors who give smaller amounts, programs that reach different segments of your community, and volunteers who may not have as much time to offer. They are all vital to the fabric of your organization.

Avoiding Dependency

Relying too heavily on a small group can be risky. If a few major donors or key volunteers decide to step back, it can create a gap that’s hard to fill. It’s a good idea to diversify your donor base, explore new fundraising methods, and expand your volunteer outreach. This approach not only reduces risk but also opens up new opportunities for growth and engagement.

Practical Steps

Identify Your Key Contributors: Look at your donor data, volunteer records, and program outcomes to find the top 20% driving the majority of results.

Develop Personalized Engagement Plans: Tailor your communication and engagement efforts for these key contributors. Make them feel special and appreciated.

Evaluate and Prioritize Programs: Regularly assess which programs are most impactful and consider focusing more resources on them.

Support Your Core Volunteers: Offer recognition, training, and leadership opportunities to your most active volunteers.

Engage and Expand Your Community: Keep your wider base of supporters involved and continuously look for ways to attract new ones.

The Pareto Principle isn’t just a business concept; it’s a useful tool for nonprofits looking to make the most of their resources. By understanding and applying the 80/20 rule, you can focus your efforts where they matter most and ensure a balanced approach that includes everyone in your community. It’s about recognizing and nurturing your top contributors while also engaging the broader base.

Take a closer look at your organization and see where the Pareto Principle might be at work. Use this insight to inform your strategies and actions, and watch as your nonprofit becomes more focused and effective.


Mission Forward

Mission Forward is a weekly LinkedIn Newsletter written by Paul Durban with tools, tips and tricks to help nonprofits reach their goals. Subscribe to the newsletter on LinkedIn.